Who you listen to.
Dr. Mathew Baker
Professor and Department Head of Agricultural Leadership, Education and Communications
Science continues to discover new health benefits of different foods and develop new healthy products. But how can producers encourage people to buy these items and benefit from them? That’s what Dr. Mathew Baker hopes to find out. By focusing on the communication around healthy food products, like fermented foods or functional foods with health benefits beyond their nutritional value, he’s studying how different types of messages impact what people put in their cart.
In a recent study, Baker found that the more people knew about functional foods, the more accepting they were of them. Similarly, in another study, he and his team produced videos of a consumer, a producer, a journalist and a meat scientist introducing a new meat product and found that students were most likely to purchase the item after watching the video from the meat scientist.
But knowledge and expertise aren’t the only elements that matter. “People make purchasing decisions based on emotion,” Baker explained. Through continued research, he hopes to help developers determine the right messaging balance between knowledge and emotion to tailor their communication for different groups.
“Everyone should do their homework on the nutritional value of what they purchase, but your decision-making will differ based on the aspects of a product you value most,” Baker added. “And if you don’t like your food decisions, every day is a new day to change.”
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